Important Announcement: Whistleblowing & Complaint Channel

Important Announcement: Whistleblowing & Complaint Channel

Orbix Trade Co.,Ltd has provided a Whistleblowing & Complaint Channel to comply with the Whistleblowing & Complaint Policy and to ensure that the company conducts business with integrity, is transparent, and practices protecting informants and their confidentiality.

You can report Whistleblowing & Complaints. according to the scope and details as follows:

• Whistleblowing Channels When you found that the employee's illegal actions against rules and ethical behaviors may imply corruption of personnel

Whistleblower Reporting Channels:

1. E-mail:  Whistleblowing@orbixtrade.com

2. Mail to Internal Audit Department with below address

Orbix Trade Co., Ltd. No.188/72 K Plus Building, Charas Muang Road, Wangmai Subdistrict, Pathumwan District, Bangkok 10330

• (Complaint Channels) When you would like to inform or complain to the company about service problems or recommendations, submitting feedback to the company for development.

Complaint Reporting Channel:

1. Call: 02-0266107 (For informing or complaining to the company including recommendations and submit feedback to the company for development.)

2. E-mail: Complaint@orbixtrade.com (For informing or complaining about service staff including complaints about products, systems, or suggestions to the company)

3. Mail to Risk Management Department with below address

Orbix Trade Co., Ltd. No.188/72 K Plus Building, Charas Muang Road, Wangmai Subdistrict, Pathumwan District, Bangkok 10330 (For informing or complaining to the company including recommendations and submitting feedback to the company for development.)

However, all channels specified, if there is a whistleblower or complaint, the Company will lead information gathering and proceed according to the procedures set by the company.

We would like to thank you for your continued support.

Risk warning: *Cryptocurrency trading is subject to high market risk. Please make your trades cautiously.