Announcement: Temporary System Maintenance on 14 August 2025

Important Announcement: Temporary System Maintenance of orbix on Application and Website for system enhancement and upgrade according to the scheduled plan

Orbix Trade Co., Ltd. would like to inform all users about the temporary system maintenance of the orbix platform on both the application and website. This maintenance is scheduled to enhance and optimize system performance on 14 August 2025 from 09.00 PM to 11.00 PM (GMT+7), totaling 2 hours.

Services Temporarily Unavailable:

1. User Login and Security Settings Management

2. Digital Asset Trading and Order Management for All Currencies

3. Deposit and Withdrawal of THB and All Digital Assets

4. Identity Verification (KYC) and Information Updates

5. Adding and Managing Bank Accounts

6. Account Balance Information Viewing

7. Transaction History System

Notes:

1. Please avoid performing any transactions during the maintenance period. Deposits made during this time will be processed after the system is back online.

2. To mitigate risks associated with price volatility during the maintenance period, you may consider cancelling any pending buy or sell orders in advance.

Guidelines and Considerations During the Maintenance Period:

• Avoid Transactions

We recommend refraining from conducting any transactions during the maintenance period to ensure security and prevent potential errors.

• Asset Security

Your assets remain secure and unaffected by this maintenance. Our company is committed to safeguarding digital assets with stringent security policies.

• Compliance with Legal Regulations

All operations are conducted in compliance with applicable laws and regulations.

Should there be any changes to the schedule, we will provide updates immediately through our official.

We sincerely apologize for any inconvenience caused and thank you for your continued trust and support.

For further assistance, please contact:

Live Chat: orbixtrade.com/en/live-chat

E-mail: support@orbixtrade.com