FAQ Coins Withdraw
What should I do if I withdraw to the wrong network, forget a Memo, or the funds haven't arrived?
orbix
May 26,2025
4 min
What is the trading fee per transaction?
The transaction fee for buying and selling all cryptocurrencies on the platform is 0.25% per transaction. The fee will be automatically deducted from the transacted cryptocurrency amount.
orbix
May 26,2025
4 min
I have successfully placed a buy/sell order. Why haven't the coins/THB been credited to my wallet?
Trading on our exchange operates on a Limit Order. Orders will only be executed when the market price reaches or surpasses the price set by the user. To ensure quicker matching of your orders, it is recommended to set your price close to the current market price.
orbix
May 26,2025
4 min
Where did the coins/THB from my pending buy/sell order go?
If a buy/sell order remains unexecuted for more than 3 months, it will be moved to the Open Orders section.
orbix
May 26,2025
4 min