How to appointment for KYC

To comply with Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) regulations, a face-to-face verification is required to complete your KYC renewal. We understand this may be inconvenient, but it is essential for maintaining the security of our platform. 

Schedule your appointment: 

To book your appointment, please provide: 

• Full name 
• Phone number (optional) 
• Preferred date and time (Business day from Monday–Friday, 10:00 AM – 5:00 PM, approx. 30 mins) 

Meet us at Orbix Trade Co., Ltd. on Schedule date 
Address: K+ Building, 188, 72 Soi Chula 20, Wang Mai, Pathum Wan, Bangkok 10330
Located near I’m Park and ZY Walk.

Please email your documents to support@orbixtrade.com and make an appointment before you come to our office. 

Please note:
Our office observes public holidays as announced by the Bank of Thailand. Please check the schedule here: 

• Bank of Thailand Holiday Calendar 
• Our services are not available to U.S. citizens at this time. 
• If you have any further questions or concerns, please do not hesitate to contact us. 

Orbix Support Team 
Website: https://orbixtrade.com/exchange  
Email: support@orbixtrade.com  
Tel: (+66) 20266107 
Financial Institutions Holiday